This intercultural conflict happened when I was pretty young during a holiday at Mexico with my parents. It was supposed to be a 2 week holiday for my whole family to de-stress, especially for me as I had just finished my ‘A’ level examinations. However, it became a fiasco when cultural differences caused my mother much unhappiness.
Salma, my mother’s Mexican friend, invited all her friends, including my family, to her house for her 40th birthday dinner. Mexicans love such gatherings a lot! My parents were in awe with the sumptuous Mexican dinner which Salma had specially prepared for us. There were Mexican cheese pizza, Mexican soup, home-made Mexican bread and many more. We were indulging ourselves with the food happily and were very thankful for Salma’s hospitality.
After eating our fill, my mother told my father and me to leave the table out of courtesy as there seemed to be many people standing around and waiting for seats to have their dinner. Surprisingly, when we stood up, the Mexicans sitting at the table stared at us as if we had offended them. Salma’s husband, Bruno, then shouted across the table, “It’s so rude of you to leave the table just like that! Don’t you all have manners?” My parents were utterly shocked! My mother, not being able to tolerate such rudeness, shouted and argued back as well. But Bruno continued to be unreasonable and my mother became very frustrated. She stomped out of the dining hall.
Salma, who was in the kitchen earlier, learned about the situation and so, she tried to pacify both Bruno and my mother. She then explained to my family that in some Asian countries like Singapore, it is well mannered to leave right after dinner so as not to hog the seats. The ones who do not leave may indicate that they have not eaten enough. However, in the Mexican culture, this is rude as it indicates that the guests only want to eat but do not enjoy the company of the hosts. My mother eventually understood and apologized to both Salma and Bruno. Bruno also understood and accepted my mother's apology.
Personally, I feel that this incident is probably an unfortunate misunderstanding of different countries' cultures. In addition, both my mother and Bruno had also displayed very low EQ skills when they argued with each other in front of other guests. They did not self regulate their emotions well. It was a conflict which could be well prevented if Bruno had spoken to my mother privately about his feelings and had allowed her to explain herself. Nevertheless, this incident has reminded me that “when (we’re) in Rome, do as the Romans do”. Every country has its own set of cultures and beliefs. It will be most ideal if everyone learns to understand and give in to one another's cultures!
On a side note, fortunately for my case, the friendship between my mother and Salma was not ruined due to this misunderstanding of cultures.
UCS1001 S21 Tri1 2024-25
3 weeks ago
Hi Sarah,
ReplyDeleteWow! Mexico! What an interesting place to visit. For a start, I will leave the table in such a context too. Looks like I will need to be careful when I am dining with people from different culture. Good thing your mother’s friend is around to meditate the situation.
“The ones who do not leave may indicate that they have not eaten enough.” This sound like those who have not left has the choice to indicate that they have not eaten enough. I believe you are trying to say that “Not leaving the table after dinner may be seen as an indication that they have not eaten enough.” I am not sure if there is a difference though. Haha. Do correct me if I am wrong.
I understand that you are trying to show how a good EQ can help in situations as such. However, your last paragraph makes me feel as if the focus is more on EQ and not on intercultural differences. That is just my personal opinion. Not sure how others will feel though.
Cheers,
Chee Siang
Hi CheeSiang,
ReplyDeleteThank you for your comment!
With regards to the 2 sentences, they seem to be the same to me. I'm not very sure about this.
With regards to the last paragraph, I explained about EQ because I thought that Brad mentioned before in class that he wanted us to use EQ fundamentals to evaluate the intercultural conflict too. I believe they go hand in hand. =) But of course the main key point is in the last line "When in Rome, do as what romans do" =)
Hey Sarah,
ReplyDeleteThis is really shocking. I cannot imagine being shouted at by the host himself. I think Bruno had overreacted and he should understand that you and your family were probably foreign to the cultural norms of his country. He should also apologise to your family for being rude as you meant well by letting other guests sit down and eat. By the way, what happened to the rest of the guests who didn't get to sit because the people at the table need to enjoy the company of the hosts?
Your blogpost was easy to read and your story also touched on the importance of good EQ skills. And of course, I won't forget the moral of your story: When in Mexico, do as the Mexicans do, or risk being shouted at!
Hi wanwei! thanks for your comment!
ReplyDeleteThe rest of the guests who did not get to sit merely stood around and ate while chatting happily with one another! But my mother thought that it would be more polite if we could give up our seats for them. However, her kind intentions were not appreciated. Haha oh well...
Hi Sarah! I never knew that Mexicans have such a culture of eating and enjoying the host’s company by not leaving the table. Firstly, I have to agree with you that EQ does have some correlation with intercultural conflicts. Usually, misunderstandings spark from miscommunication or unwillingness to ask others when in doubts. However, I have a few opinions from my own point of view.
ReplyDeleteBesides saying that Bruno over-reacted on this incident, this is also due to the fact that because your parents left the table without seeking dismissal from the host. In Singapore, we can just quietly leave the table to allow others to have a seat. Singaporeans don’t really emphasize much on the host’s company but the quality and taste of the food involved *Yum-yum*. This is a norm for us. However, this norm is dissimilar to other countries and especially in certain Western countries; a quiet dismissal symbolizes dismay or dissatisfaction. Therefore, it is a two-way miscommunication and lack of cultural understanding on both parties. Hence, I like your conclusion on the need to approach ideal where everyone learns to understand and give in to one another’s culture.
The paragraphs are coherent and I don’t see any major language errors. Good writing!
Regards,
Ivan
Hi Sarah,
ReplyDeleteThat was indeed an interesting read. I can only imagine the drama that took place that night, you must have been terrified! It is good to know that all ended well though.
You mentioned that “It will be most ideal if everyone learns to understand and give in to one another's cultures!” Do you really think so? What if a certain culture actually contradicts your personal values and beliefs? I understand the need to be mindful of the cultures of others, but the usage of “give in” seems to suggest more than that. Do correct me if you think that I have misunderstood your sentence!
That aside, I felt that your story was well described, and it allowed me to paint a vivid picture of it in my mind. I liked your conclusion too and it showed that you have thought thoroughly about the experience, and had understood how it stemmed.
Thank you for choosing to share this, I have most definitely learnt something from your experience.
Sheryl: Hello! Thanks for liking my post! =) Oh what I meant by "give in" is that we should learn to conform to the cultures of others.
ReplyDeleteIvan: Thanks for telling what a quiet dismissal means in the western countries! Yep it's a 2 way communication for both parties. My mother should have understood the culture of western countries. But on the other point of view, maybe Bruno should have understood the asian culture as well. So, it's a 2 way thing I guess...
Wow! What a drama! That tense situation must have been very difficult for everyone involved. I have to admit that what surprises me most is the way that Bruno reacted. Was he drunk? Was he angry about something else? He certainly was not acting like a proper host!
ReplyDeleteYou have presented a perfectly appropriate scenario for illustrating how different cultural norms can lead to conflict. You've described the incident in great detail with a balanced tone, and you've done a fine analysis. This is a great effort. Thank you for sharing this with us!
Thank you for the compliments, Brad!
ReplyDeleteNah he wasn't drunk! But he certainly was very rash in this issue even though he was also one of the hosts other than Salma.
Whew! I'm glad that the situation ended on a conciliatory note. It would have been much worse if both parties had refused to see each others' points of views after all the explanations.
ReplyDeleteI think that this example of yours is really interesting and eye-opening as well. It really brings to mind the huge differences in different cultures and reminds us that we have to be cautious when interacting with people from other cultures. Thanks for sharing this experience with us!
Hi Sarah! This is my second comment and I have some questions for you. Regarding the cultural difference you have mentioned, I have made a few checks and have realized that you have mixed up your intercultural subject. From the website ‘http://www.kwintessential.co.uk/resources/global-etiquette/mexico-country-profile.html’, they have stated that for etiquette and customs in Mexico, it is not okay to sit down unless invited to sit down. However, I do not see the part whereby Mexicans will be offended by the abrupt dismissal from the dining table. Instead, the Mexicans are very loving and will give traditional hug and back slapping. Hence, I do question how come the Mexicans will all stop eating and look at you.
ReplyDeleteInstead, I think that perhaps because there was no food left on the plate after the meal, that’s why the Mexicans glared at your family. This is part of their table manners and the only feasible one that I can deduce from since the glare was not given from the start (otherwise, it could be that you began to eat before the hostess started). These are just some of my findings and I hope that it will be of great informative purpose to you.
Regards,
Ivan
Hello,
ReplyDeleteI've seen your website. yes I did not find my intercultural conflict on that website.
However, I got my information from "http://en.wikipedia.org/wiki/Intercultural_competence" which is on the reading lists of our ES2007S handout. It stated that "If invited to dinner, in some Asian countries it is well-mannered to leave right after the dinner: the ones who don’t leave may indicate they have not eaten enough. In the Indian sub-continent, Europe, South America, and North American countries this is considered rude, indicating that the guest only wanted to eat but wouldn’t enjoy the company with the hosts."
From here, I deduced that Mexico would have such a culture and I used one of my experiences to illustrate it. Hope that clears your doubt.
Hello Sarah... may i know? where are u from??
ReplyDeleteHello Everybody,
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